Keep Phone and Video Interpretation Available
City Council meeting · Monday, October 5 at 3:30 PM
The decision
Should Denver add $200,000 and one year to its contract with Propio LS LLC for phone and video interpretation?
Who notices: Residents across Denver who need an interpreter when using city services could notice this, along with city staff who assist them.
Plain-language summary based on official city records. Written with AI assistance.
How the council voted
Passed12–0 October 5, 2026
12 Yes · 0 No · 1 Didn't vote
- Amanda SandovalNorthwest Denver · D1Voted yes
- Kevin FlynnSouthwest Denver · D2Voted yes
- Jamie TorresWest Denver · D3Voted yes
- Diana Romero CampbellSoutheast Denver · D4Voted yes
- Amanda SawyerEast Denver · D5Voted yes
- Paul KashmannSouth-central Denver · D6Voted yes
- Flor AlvidrezSouth Denver · D7Voted yes
- Shontel LewisNortheast Denver · D8Voted yes
- Darrell WatsonNorth-central Denver · D9Voted yes
- Chris HindsCentral Denver · D10Voted yes
- Stacie GilmoreFar Northeast Denver · D11Voted yes
- Serena Gonzales-GutierrezCitywide (at-large)Voted yes
- Sarah ParadyCitywide (at-large)Didn't vote
Official roll call from the City of Denver's voting record.
What happens next
The decision stands. City staff now carry it out; timing depends on the item, so check the official agenda for dates. You can still email your council member to say thanks or share concerns.
Benefits and concerns
Potential benefits
Residents seeking city services in another language
Continued interpretation could help residents understand city staff's instructions and avoid mistakes when seeking services.
Possible tradeoff, inferred from the proposal. Not a reported position of this group.
Possible concerns
Denver taxpayers and users of other city services
The added funding could leave fewer city dollars for other needs, depending on how Denver funds the increase.
Possible tradeoff, inferred from the proposal. Not a reported position of this group.
Over the years
Residents who regularly need language assistance
During the added year, residents could continue using remote interpreters for repeated contacts with city services.
Possible longer-term effect, inferred from the proposal. Not a guaranteed outcome.
What changes for you
The revised contract would total $1.7 million and run through October 31, 2027.
What it was like before: Denver already has a contract with Propio LS LLC for interpretation by phone and video.
Sources & transparency
Plain-language summary based on official city records, written with AI assistance and checked by a person against the official text.
26-1376Official status: AdoptedUpdated by the City Oct 6, 2026Checked Oct 16, 2026
Read the official record
A resolution approving a proposed Third Amendatory Agreement between the City and County of Denver and Propio LS LLC to continue to provide over-the-phone and video interpretation services, citywide. Amends a contract with Propio LS LLC to add $200,000.00 for a new total of $1,700,000.00 and to add one year for a new end date of 10-31-2027 to provide over-the-phone and video interpretation services, citywide (GENRL-202264526/GENRL-202685427-03). The last regularly scheduled Council meeting within the 30-day review period is on 10-26-2026. The Committee approved filing this item at its meeting on 9-22-2026.